Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

• Files you upload for processing
• Account information (if you create an account)
• Contact information when you reach out to us
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Process your documents according to your requests
• Provide, maintain, and improve our services
• Send you technical notices and support messages
• Respond to your comments and questions

3. File Security

Your files are encrypted during upload and processing. All files are automatically deleted from our servers within 1 hour after processing. We do not access, view, or share your files with third parties.

4. Data Retention

Uploaded files: Deleted within 1 hour
Account data: Retained until account deletion
Usage analytics: Retained for 12 months

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt out of marketing communications
• Export your data

6. Cookies

We use essential cookies to provide our services and analytics cookies to understand usage patterns. You can disable cookies in your browser settings.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@pdftools.com.